APhoneAnswering.ukStart free

UK telephone answering

Every call answered. In your name. In four seconds.

Your phone stops going to voicemail today. We answer as your business, ask your questions, and send you the message before the caller has put the phone down.

No setup feeNo contractLive in ten minutesPrices on the site, not on a call

A missed call is a customer who rang somebody else

Most people will not leave a voicemail and will not ring back. They call the next business on the list. That is the whole problem, and it costs more than the fix.

Cheaper than a receptionist

A receptionist in the UK costs about £26000 a year before pension, cover and holiday. This starts at £54 a month.

Never engaged, never queued

Ten people can ring at once and all ten are answered. There is no hold music and no place in a queue.

You read it, you do not chase it

Message, transcript and recording, sent by email and text. Everything sits in one place and you can search it.

A real call, start to finish

This is what your caller hears

The words are yours. You write the greeting and the questions, and we do not go off the script you set.

Live call, Hayes Plumbing
Good afternoon, Hayes Plumbing, how can I help?
Hi, I have water coming through the kitchen ceiling.
Is the water still running now?
I have turned the stopcock off.
Well done. Can I take the postcode and a number to reach you on?
LS6 2AB, and my mobile is the number I am calling from.
Thank you. Somebody will call you back within the hour.
Message sent to your phone and your inbox. 19 seconds after the phone rang.

Four things, then your phone is covered

Tell us your business name

That is the name we answer in. Nothing else is needed to begin.

Write the questions

Pick from your trade or write your own. These are the words we say to your callers.

Point your phone at us

Divert your line when it is busy, after five rings, or all the time. Your number stays yours.

Read your messages

Every call arrives as a message, a transcript and a recording, by email and text.

Pricing

The price is on the page. That is the point.

Every other answering company in the country makes you book a call to find out what it costs. Here it is.

Pay as you go
£12 a month
Then 24p a minute
Only pay for the minutes we answer.
Starter
£24 a month
100 minutes included
About forty calls a month.
Growth
£54 a month
250 minutes included
The size most businesses land on.
Busy
£95 a month
500 minutes included
For a phone that rings all day.
Unlimited
£225 a month
No minute counting
Fair use, no counting minutes.

No setup fee. No contract. Minutes over a bundle are 26p each. Your first 14 days are free and we do not ask for a card to start.

Want a real person on the phone instead of the AI? That starts at £39 a month including 30 calls, then £1.25 a call. See how that works.

What you get here that you do not get there

Checked against the two largest UK answering companies on 19 September 2026, from their own websites.

 HereThe older companies
Price for human answering shown on the siteYesNo, quote only
Setup feeNoneTwenty five pounds
Sign up without talking to a salespersonYesOnly for the AI product
Free trial14 days, no cardThirty days, card first
Transcript of every callIncludedIncluded on some plans
ContractNoneRolling, with notice

Built for your trade

We already know what to ask your callers

Pick your trade and read the exact questions we would ask. Change any of them in a minute.

Questions people ask before they start

What actually happens when somebody rings me?

Your line diverts to a number we give you. We answer in your company name, ask the questions you chose, and send you the message with a transcript and a recording. Most callers never know the call left your business.

Do I have to change my phone number?

No. Your number stays exactly as it is. You choose when it diverts to us, which can be only when you are busy, only after hours, or all the time.

How long does it take to start?

About ten minutes. You tell us your business name, pick the questions, set the divert on your phone, and make a test call to hear it working.

Is there a setup fee?

No. The older answering companies charge one. We do not, and we do not tie you into a contract either.

Will my callers know it is not my own receptionist?

We answer in your name with your words. Nobody is told they have reached another company, because they have not. The call is being handled for you.

What if I want a real person and not the AI?

You can have one. The human service starts at thirty nine pounds a month. The AI is there because it is instant, it never queues, and it costs a fraction of a salary.

Where do my messages go?

Email and text as standard. You can add a second address for a colleague, and send the message straight into your own system if you have one.

Can I cancel?

Whenever you like, from your own account. There is no notice period and nobody will ring you to talk you out of it.

Are the calls recorded?

Yes, and the recording sits with the message so you can hear exactly what was said. You can delete any recording, and you can turn recording off completely.

Do you answer at night and at weekends?

Every hour of every day, including bank holidays, at the same price. Nights are not charged as extra.

Your phone stops ringing out today

Fourteen days free. No card, no contract, no setup fee.

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